WhatsApp, a popular messaging service owned by Facebook Inc, suffered a global outage for about an hour on Sunday before the problem was fixed.
“WhatsApp users around the world experienced a brief outage today that has now been resolved”, a WhatsApp spokeswoman said in an emailed statement.
The cause of the outage, about an hour long, was not immediately known.
The app stopped working for around 1 hour — approx from 12AM to 1AM (India time), however services have now been restored and WhatsApp is working fine.
India is one of the key markets for Facebook owned WhatsApp, as the application is used by millions, and the number is only on the rise. The reason behind the outage was possibly because of heavy usage of the app to send in New Year greetings to family and friends. Users were able to send messages, but they were not getting delivered to the recipient, as it showed only one single grey tick and no blue tick even though the internet connection of both the sender and the receiver was working perfectly fine.
Soon after, users, obviously angry because they were unable to send New Year greetings to their friends took to Twitter to talk about WhatsApp’s server down. Some users also received notifications like — “Our service is experiencing a problem right now. We are working on it and hope to restore functionality shortly. Sorry for the inconvenience.” Soon, hastags like — #WhatsAppisdown, #WhatsAppstoppedworking started trending on Twitter and users started posting angry statuses and funny memes.